Live / Casino
Your vido99 account holds one wallet across sports markets and casino categories — fund it with Rocket, Upay or Bank Transfer, then move between BPL Final Live odds and Baccarat Supreme tables without switching accounts. Access and availability depend on your local law and eligible region.
Open the deposit counter directly from your signed-in account page. We support Rocket, Upay and Bank Transfer as the primary funding routes for Bangladesh. Select the method that matches your wallet, enter the amount shown within the field limits on screen, and confirm. Your balance updates in the account area once the transaction clears on our end. Follow the exact fields and instructions shown in your account — do not enter amounts outside the displayed range. If the counter shows a reference code, copy it before leaving the page; you will need it if you contact support about that transaction.
Log in and navigate to the banking section of your account. The deposit counter is listed there alongside your current balance.
Select the payment method that matches your wallet or bank. Each method shows its own set of fields — fill in only what is displayed.
Type the amount within the limits shown on screen. Review the summary, then confirm. Do not close the page until you see the confirmation screen.
Once the transaction clears, your updated balance appears in the account area. Keep the reference number shown on the confirmation screen.
Withdrawals go back to the same payment method you used to deposit, or to a verified account you have linked in your profile. Open the withdrawal section from your account page, choose the payout route — Rocket, Upay or Bank Transfer — and enter the amount within the limits displayed. Complete any identity or wallet-ownership step shown on screen before submitting. We process withdrawal requests in the order they arrive; the timeline depends on the payment rail and any verification steps your account requires. Check the transaction history in your account area to follow the status after you submit.
From your signed-in account, go to the banking area and select withdrawals. Your available balance and the permitted methods are shown there.
Choose Rocket, Upay or Bank Transfer. The fields that appear depend on the method — enter your wallet number or bank details exactly as registered.
Type the withdrawal amount within the on-screen limits. Complete any verification step shown — this may include confirming wallet ownership before the request is submitted.
After submitting, the request appears in your transaction history with a status label. Keep the reference number in case you need to follow up with support.
Account verification on vido99 follows the fields and steps shown inside your account area — we do not apply a fixed document list outside of what appears there. When a verification prompt appears, open it and follow each instruction on screen. Some steps relate to identity, others to confirming wallet ownership; the account area will tell you which stage you are at. Submitting accurate information the first time avoids delays. If a step is unclear, use the support route published in your account rather than guessing. Verification status is visible in your profile section once each stage is reviewed.
Verification steps appear in your account area when required. Open each prompt and complete only the fields shown — do not submit documents or details that were not requested.
Some verification stages ask you to confirm that the Rocket, Upay or Bank Transfer account belongs to you. Follow the instructions shown at that step.
Your current verification stage is visible in the profile section of your account. Return there after submitting to see whether further steps are needed.
If any verification instruction is ambiguous, reach the support team through the contact route published in your account rather than skipping or guessing the step.
We accept the following local payment methods for deposits and withdrawals. Each method is available from the banking section of your signed-in account. Availability depends on your eligible region and local law.
Send and receive funds through your Rocket mobile wallet. Enter your Rocket number in the fields shown in the deposit or withdrawal counter.
Use your Upay wallet to fund your account or request a payout. Follow the fields displayed in the banking section for the correct transfer details.
Direct bank transfers are supported for deposits and withdrawals. Enter your bank account details exactly as they appear on your bank records.
Every deposit and withdrawal you make through vido99 generates a record in your account transaction history. Cross-check that record against your Rocket, Upay or Bank Transfer statement using the reference details below to confirm the transaction reached the right place.
Each transaction in your vido99 account history carries a unique reference number. Note this number at the time of the transaction and match it against the reference shown in your Rocket, Upay or Bank Transfer statement.
Transaction history shows status labels such as pending, processing and completed. A pending status means the transaction is still moving through the payment rail; completed means it has settled on our side.
Open the transaction history section of your account to see a dated list of all deposits and withdrawals. Filter by date or method if you are looking for a specific entry.
Save the confirmation screen reference number and a screenshot of your wallet transaction for any deposit or withdrawal. If a discrepancy appears, this evidence is what support will ask for first.
Your account security starts with steps you can verify yourself. Check that you are on the correct vido99 domain before entering any account details. We do not ask for your password through chat or email — any message requesting it is not from us. Report anything suspicious through the support route published in your account.
Before logging in, confirm the address bar shows vido99. Bookmark the correct address so you always land on our domain rather than a lookalike page. Do not enter account details on any other URL.
Verification steps appear inside your signed-in account area only. We do not request identity documents through external links, chat messages or email attachments outside of the account portal.
We match withdrawal requests to the wallet or bank account registered on your profile. Keep your Rocket, Upay or Bank Transfer details current in your account settings to avoid a mismatch at withdrawal.
If a transaction does not appear in your history or a verification step is unclear, use the support contact published inside your account. Keep your reference number ready when you reach out.
Answers to the questions we hear most about deposits, withdrawals and account verification on vido99.
Rocket, Upay and Bank Transfer are the supported deposit routes for Bangladesh. Open the banking section of your signed-in account to see which methods are active for your account and region.
Go to the withdrawal section in your account, select Rocket, enter your wallet number and the amount within the displayed limits, then complete any verification step shown before submitting the request.
Pending means the transaction is still moving through the payment rail. Check your Rocket, Upay or Bank Transfer statement for a matching reference number and allow the processing window shown in your account to pass before contacting support.
Follow only the fields and prompts shown inside your account area. The steps vary by account stage. Submit accurate details the first time and check your verification status in the profile section after each submission.
The minimum and maximum amounts are displayed in the deposit counter fields when you select a payment method. We do not publish fixed limits outside the account area as they may vary by method and region.
Open your transaction history and note the reference number and status label for that withdrawal. Then contact support through the route published in your account, sharing the reference number and your wallet statement as evidence.